Operator Licence: Key Statutory Documents to Know | Customer 1st
MOST Operators and Transport Managers have not read the Statutory Documents. Understanding the Statutory Documents 0 – 14 for Operators and TM’s is a critical component of keeping your OCRS in the green and keeping your operation compliant. www.customer1st.co.uk covers this order of business off in all of our training. Contact us now! Introduction […]
CPC Exam FAQs: Transport Manager Questions Answered | Customer 1st
What Are the Most Frequently Asked Questions in the Transport Manager CPC Exam? The Transport Manager Certificate of Professional Competence (CPC) is a key qualification for anyone who wants to manage a road haulage or passenger transport operation in the UK. It’s designed to prove you have the knowledge and skills to run a transport business compliantly […]
Why Customer 1st Matters in the Logistics Sector | Customer 1st
In the fast-moving world of logistics and transport, efficiency, timing, and accuracy are all critical — but there’s one element that sets great companies apart: customer service. Whether you’re managing a fleet, coordinating deliveries, or running a logistics firm, your ability to provide a positive customer experience can make or break your reputation. Logistics Isn’t Just […]
Sustainability in Logistics: Why Leadership Matters | Customer 1st
In today’s fast-paced and emissions-conscious world, the logistics and transport industry is under growing pressure to become more sustainable. Whether it’s reducing fuel consumption, cutting carbon emissions, or embracing greener technologies, sustainability is no longer a buzzword — it’s a business imperative. But while technology and innovation are vital, one often-overlooked factor is just as […]
Absenteeism in Transport: The Mental Health Factor | Customer 1st
The transport and logistics sector is the backbone of our economy — but it’s also one of the most vulnerable to workforce instability. One of the leading, yet often overlooked, causes of absenteeism in this sector is poor mental health. The Mental Load of Transport Work Drivers, transport managers, planners, and warehouse staff all operate under […]
OLAT | TM Refresher | TMCPC Exam
All courses satisfy the Traffic Commissioner and DVSA We are a CILT approved learning partner using EOS material as endorsed by the DFT All courses come with Certificates Evening courses start at 18:00 and run until 21:30 OLAT is available on either a Saturday or Sunday (1 day course) TM Refresher is available as a […]